Bingo Extra VIP Programme: Extra Club Benefits and Bronze

Extra Club is available to players using a Bingo Extra account. Bronze is the entry VIP level, and you reach it from a £10 deposit. After that, your progress is connected to your level of play and the monthly assessment of your account.

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There is no complicated set of steps to remember. Start with the qualifying deposit, continue to use your account in a way that suits you, and allow the monthly assessment to determine whether you qualify for the next VIP level.

Your VIP benefits can include cashback bonuses, gifts and cash drops. Cash drops are awarded at given times, while notifications about ongoing offers are sent by email. These benefits give you more ways to receive value as you move through the loyalty programme.

When you receive an email about an ongoing offer, go through the details before taking part. Pay attention to the timing and any conditions attached to that particular benefit, so you know how it fits with your account and the way you prefer to play.

One practical account benefit changes as you rise through the VIP ranks: the withdrawal pending period is reduced. Higher loyalty levels therefore give you a shorter wait during the pending stage connected with a withdrawal request.

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This benefit is linked to progression in Extra Club. The monthly account assessment decides when you qualify for the next level, and the shorter pending period applies as you advance through the ranks.

Extra Club is a loyalty feature, not a reason to increase your spending. Gambling involves real-money risk, so choose an amount that fits your budget and keep your play at a level you are comfortable with.

We provide responsible-play tools for every player aged 18 and over. Use them when you want firmer boundaries around your account or need a break from gambling.

• Set deposit limits to control how much you add to your account.
• Use session controls to manage the time you spend playing.
• Choose self-exclusion when you want to stop gambling for a period or longer.
• Treat cashback bonuses, gifts and cash drops as optional extras, not as money to chase.

Your VIP level should fit around your normal routine. A higher rank may bring additional benefits, but it should never be a target that takes you beyond the time or spending limit you have chosen.

Our support team is available 24/7 through live chat, telephone and email. If you have a question about Extra Club, a monthly assessment, a reward or an email notification, contact the team and explain what you need.

Support is provided in English, and the team is available around the clock every day of the week. You can ask for help before taking part in an offer or whenever you need clarification about your Extra Club benefits.