Cookies Policy

Cookies are small text files or similar technologies stored on your computer, mobile phone, tablet or another device when you visit a website. A cookie can allow the website to recognise your device, remember information about your visit and support particular features. Some cookies last only while your browser is open. Others remain on your device for a period set according to their purpose and your browser settings.

We use cookies and similar technologies to keep Bingo Extra working, help us understand how visitors use the site, remember choices you make and support relevant communications. Cookies may collect information such as a unique device or browser identifier, pages visited, general activity on the site, language preferences and information about how you arrived at the site. The information collected depends on the cookie and its purpose.

Cookies do not normally tell us your name by themselves. However, information collected through cookies may be connected with information linked to your account or device. This happens where it is needed to provide a service, protect the site or meet our legal and security responsibilities.

We separate cookies into the groups described below. This helps you understand their main purposes. The names and settings shown in the cookie notice may change as the site, our services or legal requirements develop.

The categories below describe the usual purposes of cookies used on our site. A cookie can support more than one activity. In that case, it is assigned to the category that best explains its main function.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and reliability of the website. They are needed for functions that you ask the site to provide and cannot normally be switched off through our cookie notice. Examples include keeping you signed in while you move between secure account pages and remembering the progress of a transaction or account request. They can also help detect unusual activity, protect forms from misuse and direct traffic safely between parts of the site.

These cookies do not generally store information for advertising purposes. If you block them in your browser, you may not be able to sign in or use the cashier. You may also be unable to submit forms or access parts of your account.

Performance and analytics cookies

Performance and analytics cookies help us understand how the website performs and how visitors use it. For example, they can show which pages are visited most often, how long a page takes to load or whether visitors encounter an error. They may also help us identify pages or processes that are difficult to use.

We use this information in an aggregated or otherwise limited form to improve site performance, navigation and stability. These cookies are not needed for the basic operation of your account. If you do not allow them, the site can still work, but we will have less information about how it is being used and where improvements may be needed.

Functionality cookies

Functionality cookies remember choices and preferences so that the site can respond more consistently when you return. Examples include remembering a selected language, keeping a display preference or retaining the way certain information is shown during a visit. They may also help provide optional features that you choose to use.

If you block these cookies, you may need to set your preferences again each time you visit. Some optional features may not work in the way intended. The main account and website functions should still remain available, unless the blocked cookie is also required for security or operation.

Marketing cookies

Marketing cookies may be used to understand whether communications or campaigns are useful and to limit how often a particular message is shown. They can also make advertising or promotional content more relevant to your interests. For example, they may record that you have visited a particular page or help measure whether a communication led to a visit to the site.

We use marketing cookies only in line with the choices available in the cookie notice and applicable requirements. If you refuse them, you may still see communications or advertising, but it may be less relevant. Activity from your visit may also not be included in campaign measurements.

Some cookies may be set by service providers that act on our instructions. We require information used for these purposes to be handled in accordance with the relevant arrangements and security requirements. The cookie notice on the site provides the current categories and choices available to you.

You can manage cookies in two main ways: through the cookie notice on our website and through the settings in your browser. When you first visit a relevant page, the cookie notice may allow you to accept all optional cookies, refuse optional cookies or choose categories separately. Your selections may be stored so that we can apply them on later visits.

To change your choices through the site, open the cookie settings available in the cookie notice or its settings control, then adjust the categories you wish to allow. The available controls may differ depending on the device or browser you use. Changes normally apply to future activity and may not remove information already collected before the change.

Your browser also provides controls for viewing, deleting, accepting or blocking cookies. The exact steps differ between browsers and devices. You can usually find these controls in a section called privacy, security, site settings or content settings. You can delete existing cookies and set your browser to ask before storing new ones, or to block certain types of cookies.

• Use the cookie notice when you want to change the categories you allow on our site.
• Use your browser settings when you want broader control across websites or want to remove cookies already stored on your device.
• If you use more than one browser or device, set your choices separately on each one.
• If you clear cookies, your previous preferences may be removed and the cookie notice may appear again.

Blocking a cookie does not always remove other information associated with your visit, account or device. It also does not necessarily stop all forms of storage or similar technology. If you have questions about a particular setting, contact us before changing it.

You can use your browser to block some or all cookies, or use the cookie notice to refuse optional categories. The result depends on which cookies you block. Refusing performance, functionality or marketing cookies will usually affect how we measure activity, remember preferences or tailor communications rather than stop the main site from operating.

Blocking strictly necessary cookies may have a greater effect. You may be unable to sign in, move between secure pages, complete a transaction, use account controls or submit information. Parts of the site may load incorrectly, your preferences may not be retained, or you may be asked for the same information more than once.

If the site does not work fully after you change your settings, try allowing strictly necessary cookies and refreshing the page. You may also need to clear an old setting, reopen your browser or sign in again. These steps do not change your account details or your gaming activity.

If you want more information about a cookie, cannot use the cookie settings or believe your choice has not been applied, please contact us. Tell us which device and browser you are using and, where possible, describe the page or setting involved. Do not send your password, full payment details or other sensitive security information by email or live chat.

• Email: support@bingoextra-casino.co.uk
• Live chat: use the live chat available on the Bingo Extra website.

We may ask for enough information to identify the issue and protect your account, but we will not ask for your password. This Cookies Policy may be updated when our website, technologies or legal obligations change. The current version is the one displayed on the site.