About Bingo Extra

Bingo Extra is an online casino for players in the United Kingdom. Our casino brings together more than 600 slots, bingo rooms and jackpot games in one account. The games available to you may change over time as our selection develops.

We work with established game studios to provide content across different styles and formats. This includes digital slots, 90-ball, 80-ball and 75-ball bingo rooms and games with jackpot features. The cashier and game information shown in your account provide the current details for the products and services available to you.

We secure every account with an encrypted connection and take account verification seriously. Our aim is to provide a clear and properly managed service. That way, you can understand how your account, payments and play are handled.

Our approach is based on fair play, responsible operations and straightforward support. We want the important information about your account to be easy to find. It should also be simple to understand whenever you need it.

• Fair play: games are provided through established studios and operate according to their stated rules and outcomes.
• Clear payouts: eligible withdrawals have a pending period of up to 72 business hours, Monday to Friday, subject to account and payment checks.
• Safer gambling: we provide tools and information to help you keep gambling within limits that are right for you.
• 18+ only: Bingo Extra is for adults aged 18 or over. Underage gambling is not permitted.

Our services are not intended to suggest that gambling is a way to earn money. Gambling should remain an entertainment choice. Only ever use money you can afford to lose.

Account verification

We may ask for information or documents to confirm your identity, age, payment method or account details. These checks help protect your account, support our legal obligations and reduce the risk of fraud. Please provide accurate information and keep your account details up to date.

Secure payments

Payments are handled through the methods and safeguards in the cashier, including card, PayPal and Apple Pay. We use account and payment checks where required. Withdrawal processing depends on the method selected and whether the necessary verification is complete.

Support when you need it

Our support team is available around the clock by live chat, phone and email at support@bingoextra-casino.co.uk. We can help with account access, verification, payments, games and safer gambling tools. Please do not send passwords or other sensitive security information by email.

You can use the safer gambling tools in your account to set deposit limits, take a time-out or request self-exclusion. These tools are designed to help you manage your play. Use them alongside your own decisions about when and how much to gamble.

If gambling is causing concern for you or someone close to you, help is available. GambleAware, GamCare, GamStop and the National Gambling Helpline all offer support. You can also contact us if you need help finding the right account control.